During a recent Uber trip across town…
Me: Has anyone been asking you to play Spotify from the newly-integrated Uber app?
My Uber Driver: Yeah, a few people.
Me: And how is it?
My Uber Driver: The thing is I don’t like it.
My Uber Driver: I don’t know. It’s annoying.
Me: Because you have to listen to their music?
My Uber Driver: Well I’m always asking the customer what station they want? It’s much easier. Right now, if you want classic music, I can put on the classic channel. Some people they like country music.
Me: But I want the song I want, and I want it right now.
My Uber Driver: Yeah, but it’s giving a problem with the Uber app.
Even in my area, I live a few blocks away, the reception isn’t good, and you put in a second device and it’s giving problem.
And because some customers have some songs in a form, I don’t know if it’s a song, but it’s not. They say it’s a song, for me it’s not.
Me: What are these people listening to!
My Uber Driver: Yeah. If you want a different station I can change it.
Me: So you hate the whole Spotify app thing.
My Uber Driver: No, that’s ok. But it really needs to be improve.
I don’t know, some customer two days ago, he wants his songs and his girlfriend asks me for some champagne, that’s not a service we have. You have to carry champagne she says.
Me: But how does champagne have anything to do with Spotify?
My Uber Driver: Because they think that because they pay by credit card they can ask anything. So they are just demanding music.
My Uber Driver: You work at Uber?
Me: No, I’m a reporter at Digital Music News.
Image by [email protected]; licensed under Creative Commons Attribution 2.0 Generic (CC by 2.0).