The recently-launched Vista operating system plays poorly with the iPod, according to information recently released by Apple.
On Friday, Apple released a detailed support document warning consumers to refrain from using the iPod with the new environment. The company noted that the new operating system is incompatible with existing versions of iTunes, leading to an array of problems. The most severe is the potential corruption of the iPod when the “Safely Remove Hardware” feature is used to eject the player. Other issues include playback problems with iTunes-purchased music and videos, and synchronization snafus related to personal contacts. Microsoft spokesman Adam Anderson responded that his company has a team working with Apple, but did not believe iTunes users “should stop using Vista for these reasons.”
Vista includes a number of digital rights management and security schemes, and that is generating inevitable application conflicts. Meanwhile, Microsoft is trying to convince an indifferent public that a Vista upgrade is worth the time and money, though most are well aware of the glitches. Some have suffered through painful experiences with Microsoft in the past, and a large number are biding their time until the bugs are worked out. The iPod compatibility problems will cool consumer sentiment further, especially among those that incorporate the portable player into their daily lives.
Story by news analyst Richard Menta.