Beats Music Has Stopped Letting New Users In…

Photo Jan 21, 2 59 26 PM
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Beats Music has temporarily stopped letting new users into the service.

CEO Ian Rogers made the decision after a high volume of sign-ups started causing slowdowns.   “Most people are unaffected,” Rogers relayed (though it’s worth noting that I personally experienced some of these issues when reviewing Beats Music this week).

Here’s the full statement from Rogers:

“Huge thanks to everyone for making our launch day yesterday so successful. We’ve been blown away by the love that made us the #1 Music App in the iTunes Store.


Due to the extremely high volume of interest in our service some users are experiencing issues. Most people are unaffected but our priority is to give everyone a great experience. We prepared for issues like these, have a plan, and are going to hold off on letting more people in while we put this plan in action.


For those of you that claimed your name in the lead up to launch, we still have your username reserved and we’ll be in touch with your invite. We appreciate your support.


Everyone who registers this week will get an additional seven days added to their trial.


We’re staying focused on bringing you the best music experience from the people who know what song comes next. Stay tuned, and thanks for being excited about Beats Music.


Ian Rogers


25 Responses

    • Anonymous


      And here’s what you — the artists — should ask Beats:

      How are the curators paid?

      It’s your money, after all. When Beats recommends your competitor, you’re paying for it.

  1. Iovine

    Lots of chirping from this Beats crew but they seem heavy on overblown curators and light on engineers. Spotify and Rdio on the other hand have as much curation and amazing features and are at their heart, technology companies. Maybe to Beats technology people don’t have a heart for music, but they sure understand how to make a product work.

    I recall MTV’s Urge service hyped like Beats is with flashy graphics and heavy curation…and that didn’t end up well.

    Let’s see where things are in 6 months.

    • Nina Ulloa

      personally, i think spotify’s curation sucks. they’re also terrible at giving listening suggestions.

      • Art

        I’d take curation over engineering any time. Engineering it’s an easier fix.

        • Anonymous

          I’d take music over curation any time. Curation is a bit 20th Century, isn’t it?

          I prefer to pay the artist. Not the curator.

  2. tippysdemise

    Not so sure about this “high volume” argument. As of this writing, Radiohead has 998 followers on Beats Music.

  3. Yep

    The very fact that this service is a ‘launch date’ ‘PR’ campaign and a brand strapped to it, demonstrates that the people behind it do not get streaming. I’ll explain, ‘streaming’ is the new format and it is very, very different to every format before.

    The whole model is about the lifespan of a track, not the release date, not how much marketing surrounds it, not about the ‘splash’ at conception. ‘Spotify’ understands this, their service grows slowly with very little PR when it went live in Europe.

    It’s not about what happens to this service today, not in 6 months…but in 100 years!

    If Spotify is about about in 100 years I doubt Thom York will be moaning about his revenue.

  4. News Reader

    Also looks like they are missing some new releases already as well – can’t find the new Young the Giant or A Great Big World albums on Beats and they are up on pretty much all other online music platforms. Any idea why that would be?

  5. Matt DeLaus

    They’re actually still letting in new users, I just signed up for the free week to try out the interface

  6. Anonymous

    Cant wait to see what they do after the two week free period. Who is going to pay for this? Why?

  7. Where's Dre

    Dr Dre is a founder of Beats Music, right? Why hasnt he been more vocal… not one tweet or FB post? Is he too embarrased by this product to join the PR hype?

    • IZA

      I have a feeling Dre simply adds his name, some aesthetic input and capital to these projects, nothing more. He has yet to acknowledge these problems because his actual involvement in “his” products is virtually nil. Just a theory.

  8. you can't shortcut the tech

    at&t was supposed to launch its beats offer today (all week it said 1/24…today it’s coming soon!)…one more thing for customers to hate at&t for.

  9. hippydog

    Well, gonna have to say they are now doomed..
    Because they should have done a tiered roll out, allowing the early adopters to beta test the system before letting the unwashed masses in..
    Any money they spent on advertising just went to waste..
    no matter how well the service works later, the “early adopters” will always have a ‘bad taste in their mouth’ going forward.. ANY mistakes or errors after this, will be seen as proof its not worth it..

    and yes, I realize other tech compaines have had the same startup issues, the difference with this is the competition is a lot tougher in this case..

    • dave chappelle

      this. without iterating, without beta testers, what else was going to happen? Music executives have no business in software.

    • PiratesWinLOL

      What streaming kills is an obsolete and inferior method of distribution, which was making almost everyone listening to less music and fewer artists. If a person actually care about music, the fact that anyone can now have access to pretty much all recorded music at any time, should make you happy and excited. Obviously that is not the case though, and quite a few only care about how much money they imagine they can put in their pocket. Not that it is important, because what is happening and what will happend is obvious, so if you can’t make the new method of distribution work for you, then you’ll just have to find yourself another job.