Photo Credit: Pandora
If Pandora keeps crashing, there are a couple of quick fixes you can try on iOS and Android.
Are you having trouble listening to music because the Pandora app crashes? You’re not alone. Fortunately, there are several fixes that depend on the type of smartphone device you have. Let’s take a look at some of the ways to fix Pandora crashes.
Pandora Keeps Crashing – iOS
If Pandora keeps crashing on iOS, there are basically two things you can try. You can restart your iPhone to see if that clears up the issue. Or you can re-install the Pandora app and start with a fresh install.
- Tap and hold the Pandora icon, then tap ‘Delete.’
- Confirm the deletion, then head to the App Store.
- Download Pandora again and sign-in.
If Pandora no longer crashes, great! You’ve solved the problem. If you’re still having trouble, check the official Pandora Twitter account. Sometimes services go down or are experiencing outages.
Pandora uses its Twitter account to alert customers to issues they may encounter.
Pandora Keeps Crashing – Android
If Pandora keeps crashing on your Android device, there are several different things to try. Start with a restart of your phone to see if that helps. If the crashing issue still persists, it’s time to clear the app cache.
Battery Saver Mode
Many Android devices feature an aggressive battery saver feature that can kill music streams. You must make an exception in battery saver mode to avoid interruptions to music streaming. Here’s how to do that.
- Open the ‘Settings‘ app on your smartphone.
- Scroll down to ‘Apps & Notifications‘ and tap it.
- Find ‘Pandora‘ and tap ‘Advanced.’
- Find the ‘Battery’ prompt then ‘Battery saver.’
- Exclude Pandora from ‘battery optimization‘ mode.
Now the smartphone should stop killing Pandora as it streams music. If you need help finding the settings for your specific device, check here.
Allow Pandora to Run in the Background
Sometimes devices will kill apps that are running in the background. If Pandora keeps crashing when your lock screen turns on, this is the likely culprit. Here’s how to stop background restrictions on Pandora.
- Press and hold the ‘Pandora‘ icon on the home screen.
- Tap the ‘Gear‘ icon to access ‘App Info.’
- Next, select ‘Advanced‘ and then ‘Battery.’
- Make sure Pandora can run in the background.
- If the ‘Background restriction’ setting says ‘Restricted,’ then remove the restriction.
Now you should be able to play the Pandora app in the background without it crashing. If you are still experiencing crashes, check the Pandora Twitter account for an official outage. If the music streaming service is experiencing problems, that’s where it alerts its customer base.
Pandora Is Lagging – How Do I Fix It?
Sometimes the Pandora app isn’t crashing, but it buffers in the middle of songs or lags. These issues could be caused by a poor WiFi signal, cell signal, or something else entirely. Here’s a quick list of things to check if your Pandora app is buffering too much.
Check Power Saving Mode
Sometimes your smartphone includes aggressive battery-saving measures that may shut down your music. This problem isn’t specific to the Pandora app since it can affect all music players. Make sure the power saving mode is set to ‘Off’ on your device when you want to listen to music.
Turn Off High-Quality Audio
Sometimes your connection with a cell tower isn’t strong enough to handle high-quality tracks. It’s a bummer if you want to listen to hi-def music, but it can also cause Pandora to buffer if the connection is weak.
- Open the Pandora app.
- Tap your profile, then tap ‘Settings.’
- Choose ‘Audio Quality & Download.’
- Uncheck the ‘Higher Quality Audio‘ box.’