Photo Credit: Rachit Tank
If SoundCloud keeps crashing on your smartphone, try these quick fixes to resolve the problem.
SoundCloud is great if you love streaming indie music that feels connected to its creator. But the app has some problems running on Android and iOS devices. Sometimes, SoundCloud will play two or three songs and then crash. Other times, the app will take forever to buffer.
Digital Music News has diagnosed the most common issues experienced by SoundCloud. Here’s the recommended fix for each platform and an answer for why the app keeps crashing on your device.
Why does the SoundCloud app keep crashing?
There are multiple answers for why SoundCloud may be crashing on your phone. It depends on whether or not your smartphone is running iOS or Android – and what type of Android device.
Older devices (4+ years older than the current year) have trouble managing their cache and data. They may also be unsafe if they are no longer receiving security updates. There are a handful of things you can do to help ‘refresh’ an older device – but it may be time for an upgrade. If you have the latest iPhone/Android device and you’re still experiencing crashes, read on.
SoundCloud Keeps Crashing – Android Fix
If your SoundCloud app crashes on Android, there are a couple of different fixes you can try. First, restart your device and open the SoundCloud app to see if the crash is resolved. Sometimes, all that is needed is a simple device restart.
How to Clear SoundCloud Cache
You can clear the cache of the SoundCloud app to see if that may clear up any crashes. Here’s a general guide for clearing the cache on any recent Android device.
- Hold down on the SoundCloud app, then select ‘App Info.’
- Tap the ‘Clear Cache‘ button.
- Restart the app and see if the crashes are resolved.
If clearing the app’s cache doesn’t resolve the issue, try uninstalling and reinstalling SoundCloud.
How to Uninstall & Reinstall SoundCloud
- Open the ‘Play Store‘ on your Android device.
- Tap the three lines menu in the upper left.
- Tap ‘Apps & Games‘ to see a list of installed apps.
- Scroll down to find SoundCloud and tap it.
- Tap the ‘Uninstall‘ button to delete the app.
- Tap the ‘Install‘ button to reinstall the app.
Open the SoundCloud app to see if the issues are resolved. If they aren’t, you may need to check for outages at the SoundCloud servers. SoundCloud keeps an official status detector that reports on crashes on Android and iOS. Check here to see if any detected outages are affecting the service.
SoundCloud Keeps Crashing – iOS Fix
If your SoundCloud app crashes on iOS, there are a couple of different fixes you can try. First, restart your device and open the SoundCloud app to see if the crash is resolved. Sometimes, all that is needed is a simple device restart.
Uninstall & Reinstall SoundCloud
You may need to uninstall and reinstall the app to resolve the issue on your device. Here’s a quick guide.
- Touch and hold the SoundCloud app icon.
- Tap ‘Remove App‘ to delete the app.
- Tap ‘Delete App,’ then tap ‘Delete‘ to confirm.
Now you can visit the App Store and reinstall SoundCloud with a fresh start. Open the SoundCloud app to see if the issues are resolved.
If SoundCloud keeps crashing even after all of these steps, you may need to check for outages at the SoundCloud servers. SoundCloud keeps an official status detector that reports on crashes on Android and iOS. Check here to see if any detected outages are affecting the service.