Spotify Keeps Skipping on Chromebook Based on Protected Content Conflicts

Spotify skipping on Chromebook
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Spotify skipping on Chromebook
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Photo Credit: Brooke Cagle

Are you having trouble with Spotify skipping on your Chromebook? Check out these quick solutions.

There’s nothing worse than getting into the groove while working and then the music skips. Sometimes Spotify can annoyingly sound like an old scratched CD and skip songs or just play the first few seconds from songs. If you’re experiencing these issues there are a few things you can try to fix it.

First, make sure Spotify is allowed to play protected content. Here’s how to do that.

  1. Open the Spotify app on your Chromebook.
  2. Click the three dots menu in the right-hand corner.
  3. Choose ‘App Info.’
  4. Click ‘Allow Protected Content.’
  5. Refresh the Spotify app.


Are you listening to Spotify on the web on your Chromebook instead of the app? Here’s how to enable protected content there.


  1. Go to chrome://settings/content in the web browser.
  2. Click on ‘Additional Content Settings.’
  3. Navigate to ‘Protected Content.’
  4. Select ‘Sites can ask to play protected content.’


This flag should make it so the next time you load Spotify to play music, it stops skipping songs. If Spotify skipping songs on your Chromebook is still happening, there are a few other diagnosis options we can try.

Make sure your Chrome browser is up-to-date. You can check and update the Chrome browser in the Help section. You can also try opening the Spotify web player in a private/incognito window to see if that solves the issue.

Some shared or public networks can restrict access to certain services. Make sure you’re not connected to a network that is limiting traffic to Spotify. If your Chromebook is a school or work-issued device, you may be limited in what apps can be installed or used on the device.

Some people also report that the browser version of Spotify on Chromebooks doesn’t work very well. If you download the Spotify app from the Google Play Store and sign in, it may work better for you. Spotify is aware of the issue with skipping on Chromebooks, though it says it has been fixed.