After postponing Bonnaroo from June to September, event organizers have now cancelled Bonnaroo 2020.
Organizers say they made the decision “out of an abundance of caution and for the health and safety” of all attendees. Now organizers are looking toward a return to normalcy with Bonnaroo 2021, scheduled to take place on June 17-20. That show will also celebrate the 20th anniversary of the Bonnaroo Music & Arts Festival.
Current Bonnaroo 2020 ticket holders can refund their tickets in a limited window. Refunds will start on July 1, 2020, and will close on July 31, 2020.
Bonnaroo ticketholders only have a one-month window to receive a refund for the cancelled show.
Organizers say these refunds will be processed in as few as 30 days after the July 31 deadline. Even if you file for your refund on July 1, you’re stuck waiting at least 60 days for the refund to process. Bonnaroo tickets purchased as part of a package will be refunded automatically, it seems.
“If you purchased a Nashville Shuttle, Airport Shuttle, Hotel package, or purchased tickets through Lute, Fevo, or Ticketmaster Resale, there will not be a rollover ticket option for 2021. These ticket orders will be automatically refunded,” organizers say.
Despite Bonnaroo 2020 being cancelled, organizers are going forward with a virtual event.
A weekend-long virtual festival will be held on the rescheduled Bonnaroo dates this fall. That means September 24-27, a virtual Bonnaroo festival will be on display. Organizers say the event will share some special moments from past Bonnaroo festivals, along with special surprises. They haven’t revealed any details about the virtual performance, but ask fans to stay tuned.
Here’s the full Bonnaroo cancellation announcement below.
Bonnaroo Music & Arts Festival will not take place this September 24-27, 2020 as originally rescheduled. Our annual time together on the Farm is nothing short of magical, but out of an abundance of caution and for the health and safety of all Bonnaroovians, artists, staff, partners and our community, this is a necessary reality. More information on lineup, camping and accommodations will be available at a later date.
Bonnaroo will now take place on June 17-20, 2021 to celebrate our 20th Anniversary. If you are a current 2020 Bonnaroo ticket holder, you will have the opportunity to refund your ticket(s) and camping accommodations for Bonnaroo 2021 by logging into your Frontgate account and selecting the refund option beginning on July 1, 2020. The refund window will close on July 31, 2020 at 11:59 pm ET. All ticket holders who do not select the refund option will be automatically rolled over to Bonnaroo 2021. Refunds will be processed in as few as 30 days following the July 31, 2020 deadline. Your refund will be issued to your original method of payment. Note: If you used a layaway plan to purchase your order, your order will be refunded, less the $10 non-refundable layaway fee.